Shipping policy

At Flow Sleep Club, we aim to get your order to you as quickly and reliably as possible. That's why we only use express shipping with the most trusted delivery partners available in your country such as Australia Post and Royal Mail.

 

    Where We Ship

    We currently ship to the following countries and are working to expand to more regions soon (promise!):

    • Australia
    • New Zealand
    • The United Kingdom
    • Most countries within the European Union

     

    Shipping Rates

    We offer free shipping on orders over the following thresholds:

    • Australia: Free shipping over $39.99
    • New Zealand: Free shipping over $39.99
    • United Kingdom: Free shipping over £19.99
    • European Union: Free shipping over €19.99

     

    Orders below these thresholds are subject to a small shipping fee at the following flat-rate per country/region:

    • Australia: $9.99
    • New Zealand: $10.99
    • United Kingdom: £4.99
    • European Union: €5.99

     

    Delivery Times

    Delivery timeframes range from 3-10 business days for metropolitan areas and up to 15 business days for remote areas. Delivery times may vary depending on your location and local postal services.

     

    Order Processing

    Orders are typically dispatched within 1 business day of being placed. You’ll receive an email with your tracking number as soon as your order ships.